Last updated: 1 August 2026

  1. Who we are

The operator and data controller of this website is:

EbisuMart, Wu
Rue de Lausanne 65
1028 Préverenges
Switzerland

UID: CHE-217.302.143
Email: info@ebisumart.ch
Website: https://ebisumart.ch

  1. Personal data we collect

Depending on how you use our website, we may collect:

  • your name, billing address and shipping address;
  • your email address and telephone number;
  • order, delivery, return and refund information;
  • account and login information;
  • communications sent to customer support;
  • payment-related information processed by our payment providers;
  • technical information such as IP address, browser type, device information, logs and cookie preferences.

We do not directly store complete payment card details.

  1. Why we process personal data

We process personal data to:

  • operate our online store;
  • process and deliver orders;
  • receive and verify payments;
  • manage customer accounts;
  • provide customer service;
  • process returns and refunds;
  • prevent fraud and protect the security of our website;
  • comply with accounting, tax and other legal obligations;
  • improve the operation and usability of our website;
  • send marketing communications only where permitted and, where required, with your consent.
  1. Service providers and recipients

We may share personal data with service providers only where necessary for the purposes described above. These may include:

  • website hosting and technical service providers;
  • WooCommerce and related website services;
  • payment providers such as WooPayments and Stripe;
  • banks and financial institutions;
  • shipping and delivery providers;
  • email and customer communication providers;
  • security, backup and fraud-prevention providers;
  • professional advisers and public authorities where required by law.

These service providers may process personal data only as necessary to provide their services or comply with legal obligations.

  1. International data transfers

Some service providers may process personal data outside Switzerland. Where personal data is transferred abroad, we take appropriate measures as required by applicable data-protection law.

  1. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected and to comply with legal, accounting, tax and contractual obligations.

Order and accounting records may be retained for the periods required under Swiss law. Other data is deleted or anonymised when it is no longer required.

  1. Cookies

Our website uses necessary cookies to operate functions such as the shopping cart, checkout, account login, payment processing and cookie preferences.

Optional cookies and services are used only according to the choices made through our cookie banner where consent is required.

Further information is available in our Cookie Policy.

  1. Your rights

Subject to applicable law, you may request:

  • information about the personal data we process about you;
  • access to your personal data;
  • correction of inaccurate personal data;
  • deletion of personal data where legally permitted;
  • restriction of or objection to certain processing;
  • withdrawal of consent with effect for the future;
  • transfer of data where applicable.

To exercise your rights, contact us at info@ebisumart.ch. We may request information necessary to verify your identity.

You may also contact the Swiss Federal Data Protection and Information Commissioner if you believe your personal data has been processed unlawfully.

  1. Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

  1. Changes to this Privacy Policy

We may update this Privacy Policy when our services, legal obligations or data-processing practices change. The current version will be published on this page.