Q: Where do you ship?

A: We currently deliver within Switzerland only. All orders are shipped from Switzerland.

Q: How long does delivery take?
A: Orders are usually delivered within 2–4 business days after shipment within Switzerland.

Q: How much does shipping cost?

A: Standard shipping within Switzerland costs CHF 6.90. Shipping is free for orders of CHF 49 or more.

Q: Can I return a product?
A: Returns are accepted only for unused items in their original packaging. Please refer to our Returns & Refunds page for more details.

Q: How can I contact you?
A: You can reach us at support@ebisumart.ch. We aim to respond within 1–2 business days.